tc111's Privacy Policy

1.1 Purpose of the Policy

tc111 ("we", "our", or "platform") provides a reliable online gaming service for players in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this Privacy Policy is to clearly inform you about what information we collect, why we collect it, how we use it, and how we keep it secure.

1.2 Scope of Application

This policy applies to the tc111 website (tc111.cam), all its sub-pages, mobile version, and all related services. Accessing our platform from any device brings this policy into effect. We have no control over third-party websites and this policy does not apply to them.

2.1 Registration and Account Information

When you open an account at tc111, we collect the following information:

• Full name and date of birth (for age verification — for those aged 21 or above only)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Preferred language and currency (Bangladeshi Taka / ৳)

2.2 Financial Transaction Information

Financial information required at the time of deposits and withdrawals is collected. This includes:

• bKash, Nagad, Rocket, Upay or bank account number
• Transaction amount and date
• Transaction reference ID

Important note: Full card numbers or bank PINs are not stored on our servers. Payments are processed directly through encrypted channels via the payment gateway.

2.3 Automatically Collected Information

The following technical information is automatically recorded while using the platform:

• IP address and device identifier
• Browser type and version
• Operating system information
• Session duration and navigation path
• Cookie and local storage data
• Referral source (where you came from to reach the site)

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we store:

• List of games played and bet amounts
• Win and loss history
• Bonus usage records
• Session limits and self-exclusion settings (if applicable)

4.1Service Provider Partners

Limited information may be shared for payment processing (bKash, Nagad, Rocket, Upay and banking institutions), game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft), and cybersecurity services. These partners use the information only to provide services and are bound by strict confidentiality agreements.

4.2Legal Obligations

Information may be disclosed to comply with valid requests from legal authorities or regulators in Bangladesh, court orders, or anti-money laundering laws. In such cases, we provide only the information legally required.

4.3Business Restructuring

In the event of a company merger, acquisition, or asset transfer, information may be transferred to the new entity. If such a change occurs, we will notify users in advance.

4.4With Your Consent

Beyond the reasons mentioned above, personal information is not shared with any third party without your explicit consent.

5.1What Are Cookies and Why Are They Used

Cookies are small files stored on your device that improve your browsing experience. tc111 uses cookies for the following reasons:

• Essential cookies: Maintaining login sessions and ensuring security
• Functional cookies: Remembering language preferences and account settings
• Analytics cookies: Collecting site usage statistics
• Performance cookies: Improving page loading speed and experience

5.2Cookie Controls

You can reject or delete cookies by changing your browser settings. However, please note that disabling essential cookies may affect some platform features and impact login functionality.

6.1Technical Security

tc111 uses the highest industry-standard security technologies:

• SSL encryption — all data transmissions are secured
• Sensitive information stored with 256-bit encryption
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication support

6.2Organizational Security

Only authorized personnel have access to personal information within the necessary limits. All staff have signed confidentiality agreements and receive regular security training.

6.3Response to a Data Breach

If a data breach occurs, we will act quickly and notify affected users in a timely manner. All technical and legal steps to minimize damage will be taken immediately.

7.1How Long Is Information Stored

Information is stored while your account is active. Even after an account is closed, information may be kept for a defined period for the following reasons:

• Financial transaction records: stored as required by law
• Information needed for dispute resolution: until the dispute is resolved
• Fraud prevention information: for the period required for security analysis
• Information for meeting legal obligations: for the period set by relevant law

7.2Request to Delete Information

Unless there is a legal obligation, you can request deletion of your information at any time by emailing [email protected]. We will process this request within a reasonable time and notify you in writing.

9.1Age Verification System

tc111 is for those aged 21 or above only. We conduct strict age verification at the time of registration. If any person registers using false information, their account will be closed immediately and no deposited funds will be refunded.

9.2Information of Minors

We do not knowingly collect any information from those under 21 years of age. If we learn that information from a minor has been collected, it will be deleted immediately.

10.1Update Process

This Privacy Policy may be updated from time to time due to service improvements, legal changes, or business requirements. For significant changes, we will:

• Clearly state the update date at the top of the page
• Notify registered users by email
• Show a notification about important changes when logging into the platform

10.2Consent to Changes

Continuing to use the platform after an update will be considered your consent to the new policy. If you do not agree with the new policy, you have the right to close your account.

11.1Payment Services

bKash, Nagad, Rocket, Upay and bank transfer processing are handled through third-party payment gateways. They have their own privacy policies that apply to your information during payment processing. We are not responsible for those policies.

11.2Game Software Providers

Pragmatic Play, Spribe, PG Soft, JILI and other game providers are connected to our platform through a secure API. Limited technical session data may be shared with them during gameplay — solely to ensure proper game functionality.